Episode 74

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Published on:

6th Apr 2026

Staying When It Gets Tough: How Glen Argyle Earned Trust and Built a Sustainable Business in Japan’s Pharmaceutical Industry

Glen Argyle left Invercargill for what he thought would be a two or three-year teaching stint in Osaka. Twenty-eight years later, he is currently the CEO of Baxter Japan, one of the world's leading pharmaceutical and medical device companies. His journey from JET program teacher to pharmaceutical industry leader is a masterclass in cultural adaptation, patience, and authentic leadership. Whether you're considering a move to Japan, leading a team here, or exploring business opportunities, Glen's wisdom will resonate deeply.

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In this episode you’ll hear:

  • How Glen Argyle went from teaching English on the JET program to becoming CEO of Baxter Japan
  • The best decision of Glen's career, and how learning to adapt communication styles, was essential to his success
  • The critical importance of supply consistency, relationship building, and earning trust in the Japanese market
  • How the inverted pyramid leadership model and values-based decision making can drive cultural change in Japan

About Glen

Glen Argyle was born and raised in Invercargill, New Zealand and studied in Dunedin at University of Otago. Following graduation, Glen moved to Osaka expecting to stay only three years and has now spent more than 28 years living and working in Japan. During his career Glen has worked in a range of healthcare leadership roles, including pharmaceuticals, medical devices and service organizations. Passionate about people and empowering teams through servant leadership, Glen tries to bring his Kiwi roots to his leadership style. Glen is currently CEO of Baxter Japan.

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About the Podcast

Jandals in Japan
Bringing The Land of the Long White Cloud to The Land of the Rising Sun
The best show about New Zealanders doing business in Japan, bringing The Land of the Long White Cloud to The Land of the Rising Sun
How do you build a brand in Japan and nurture a loyal customer base?
What do you need to have in your tool belt if you are thinking of coming to Japan to launch a business here?
Japan is often considered to be in the "too hard" basket but we are here to open up the black box of doing business in Japan.
We will share stories from successful Kiwis selling their products and services here in Japan.
They'll tell you their tips for success and pitfalls to avoid.
They'll share their challenges and what they did to overcome them.
They will tell you things you can't find in textbooks or on the internet.
We will also be sharing the latest intel and insights on Japan from our on-the-ground presence
And you'll hear some super business culture and other tips from us sprinkled throughout.
Grab a glass of sake and let's get into it.
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About your hosts

Jayne Nakata

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Jayne Nakata is a Southland girl who arrived in Japan in 2002, planning to stay just two years. 20 years later she is still living in Fukushima Prefecture with her Japanese husband and two children. When the triple disaster hit in 2011, Jayne made the commitment to stay in Fukushima and contribute to rebuilding the area. She is the host of the award winning podcast Transformations with Jayne, which is a favourite with international women living in Japan. She is also the double award winning podcast producer and manager for PodLaunch with Jayne.

Catherine O’Connell

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Originally from Christchurch, Catherine O’Connell has lived in Japan since 2002 and has built a distinguished 23-year career as legal counsel in leading Japanese corporations. In 2018, she launched Catherine O’Connell Law, Tokyo’s first foreign female–founded boutique law firm, now a multi-award-winning practice.
Catherine is Vice Chair Emerita of the Australian & New Zealand Chamber of Commerce in Japan (2012–2025) and currently serves as an Audit & Supervisory Board Member at Fujitsu Limited (2022–). She previously served on the Audit & Supervisory Board of Toyota Motor Corporation (2023–2025).
A trusted advisor to boards and coach/mentor to C-suite executives, Catherine helps leaders excel in the complex Japanese business environment with cross-cultural clarity and strategic insight.
Alongside co-hosting the Jandals in Japan Podcast, she is also the host of the award-winning Lawyer on Air Podcast, highlighting untold stories of women in law in Japan.